Service
Portals
Customer, vendor and partner portals
Give outside people a signed-in space with only what is theirs. Customers see their invoices and support requests; vendors and partners can message your team.
Open Portals
Opens in RIO. You will be asked to sign in if you are not already, and you see it when your role allows.
Who uses it
Your customers, suppliers and partners.
What teams do with it
Self-service invoices
Customers see invoices issued to their email address.
Support history
Customers raise requests, follow replies and rate the answer.
Supplier conversations
Vendors message your purchasing team in RIO.
Key features
- Separate access for customers, vendors and partners
- Customer invoices and support requests
- Messaging for vendors and partners